Payment methods
The methods you already use
Stuck on something? The team is on live chat, WhatsApp and Telegram 24/7, ready to sort it out.
Quickest route is the 24/7 live chat right inside the site. WhatsApp and Telegram work too, for top-ups, cash-outs, bonuses or anything about your account, and messages usually get a reply in a couple of minutes, day or night. Chasing a bonus? The KK8 promotions page lists what's live right now.
Sorting a top-up or cash-out on DuitNow, Touch 'n Go, FPX or bank transfer, or chasing a payment that's still on its way.
Anything on the welcome bonus, daily rebate, referral commission or the turnover on a bonus you took.
Help to register a KK8 account, reset a password, update bank details or verify with an OTP, whatever your account needs.
Setting a deposit or time limit, asking for a cooling-off break, or self-exclusion, we action it on the spot.
Top-ups go through in seconds on DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX online banking or a direct transfer from Maybank, CIMB, Public Bank and other local banks. Minimum deposit is RM30. Most cash-outs are approved and paid within 3 to 10 minutes, straight back to your bank or e-wallet, with a minimum withdrawal of RM50.
If a top-up hasn't landed or a cash-out is dragging on longer than it should, ping live chat with your username and the transaction reference and we'll trace it on the spot.
Round the clock, every day of the week, on live chat, WhatsApp and Telegram, public holidays included.
Live chat usually gets back to you in a couple of minutes, day or night, and WhatsApp and Telegram move just as quick even when it's busy.
The team helps out in Malay, English and Chinese, so use whichever one you're most comfortable with.
Once approved, most cash-outs are paid in 3 to 10 minutes, straight to your bank or e-wallet. Minimum withdrawal is RM50.